- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
The whole experience was great. Everything was done in a timely manner. Very organized. They were honest and up front about everything from the beginning~ gregg palazzi, 12/24/2025
I brought my 2016 Ford F150 in for an oil change and tire rotation and had a fantastic experience at Car Docs! The service manager Stacy was incredibly helpful, explaining exactly what was wrong without any pressure to upsell services I didn't need, which is a refreshing change! They fixed the problem quickly and at a very fair price, much better than other quotes I received.. The entire team was professional and friendly. I finally found my trusted auto shop and highly recommend them to anyone in the area!."~ Deborah, 12/24/2025
