- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Thank you Car Doc!! Desiree is phenomenal. She went out of her way to help me with my car issue. She identified what was wrong and helped me get on my way. I will definitely go back! What a great experience!~ R Lauterback, 09/11/2024
Everyone was very nice, easy to schedule with and did great work. Glad to have found these folks!~ Phil Job, 09/11/2024