- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Love everything about Car Doc. Stacy and Mike are super knowledgeable and so kind. They genuinely care about your safety and don’t try to sell you things you don’t need. i will be taking all my vehicles here from now on! Thank you Car Doc!!!~ Amy Rola, 06/13/2025
Desiree was the absolute best at helping me with my trunk problem! I have a 2018 Kia forte and I told her that my trunk was having some issues closing. She told me to come and her team would look at it. Within thirty minutes she let me know that I had a recall on my trunk latch and made sure that I understood that she wasn’t going to make me pay for something that can be fixed for free!! I go Friday to Kia to have them fix it for me and I couldn’t be happier. Being a teacher, we don’t make much so every penny counts! I was so thankful that she and the rest of the Car Doc team were so honest! I highly recommend going to them for any needs that you may have with your car! Honest. Trustworthy. Integrity. Three words that I can best describe this team and establishment.~ brandon slesser, 06/12/2025
