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CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


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OUR REVIEWS

 (188 Reviews)
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I brought my vehicle here and have received excellent service, my car sounds and drives better than it ever has, I would highly recommend this company. They are very knowledgeable about my vehicle and what service it needs.

, 05/18/2023

join our team

We are currently on the lookout for the following:

  • ASE Certified Technicians
  • B Technician
  • partners

    ASE (Automotive Service Excellence)
    CARQUEST Canada
    IATN (International Automotive Technicians' Network)
    Mitchell1
    advance
    TECH-NET Professional Auto Service - Trans
    Car Care Aware