CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

As I told Stacy and Desiree this morning. This was the most stressless, fully explained, work necessary on my 2017 Toyota Solara to ensure safe, and comfortable operation. It was the finest auto service I have ever experienced. My history with automobiles includes my Dad's ownership of a fleet of taxis and proudly have held my commercial driver's license for 58 years as well as my US Army Motor Pool Military Service I will definitely refer your shop to my friends and neighbors in Venice. While picking up my vehicle, My eight-way electronic driver's seat adjustment did not make its annoying screech and was fully operational. Thanks to the technician who probably lubricated the control

~ Yogi Santadonato, 11/13/2025

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My husband and I cannot say enough good things about Car Docs. We have a 2001 Toyota Solara. This was our first time at Car Docs. We previously used another business. Stacy and Desiree, the managing office staff are friendly, courteous, and thoroughly explain all details along with the cost down to the smallest tire gauge monitor.. No surprises. Their car technicians are exceptional. Along With new tires, AC , belts, and filters. I asked to have my headlight covers refurbished. The young man Andre, worked twice as long as usual due to the terrible shape that they were in. They look brand new. Our front driver seat made a terrible screeching sound. We were told by Toyota we would need a new motor to the tune of hundreds of dollars and not to move the seat out of its current position as the motor might burn out.. Upon getting into the car just now, my husband had to readjust the seat. Guess what, no screeching. The technician who worked on our car evidently heard it and corrected the situation without it ever being mentioned to him. Car Docs and its staff are an asset to the Venice community. Thank you!

~ claudia santadonato, 11/12/2025