- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Venice, FL
Car dock on the island has helped me beyond belief. Their service is always exceptional and very fast. They helped get my car towed and made sure it was safe to drive with me being a single mom with two kids. They do not cheat you and scam you. Instead they do the most to make sure that you are getting exactly what you need taken care of. Thank you Car Doc!!!~ Jennifer Marcus, 10/27/2026
Venice, FL
What a great experience with Car Doc on the Island! They worked with my schedule, allowing me to drop my vehicle for previously quoted service and shuttled me to and from a local appointment. The service was completed in a very timely manner. Not only that, the invoice was exactly what the quote reflected, with no surprises! I recommend visiting with Stacy & Deseré at Car Doc for your auto service needs. Family owned business with great service, competitive pricing and smiles ahead of the other guys!~ DB R, 10/26/2026
