- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Great experience with this shop, even for just a tire repair, just minutes before closing. Very knowledgeable team, great vibe. They completed my repair quickly and kept checking to see status of repair for me and got me back on road quickly. Definitely recommended.~ Jason Jimenez, 12/05/2024
Car Doc is the best!! Great service. Very efficient and great customer friendly atmosphere. High quality!~ Debbie Zipes, 12/04/2024