- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
On the recommendation of my parents who live in the area and are customers, I brought my Mazda in for an oil change while in town. The staff at Car Doc were highly professional, kind, transparent, honest, and did a full inspection of my vehicle while performing the oil change. I greatly appreciated their attention to detail and their communication throughout the process. If I lived in the area, this would be my regular shop.~ Joel Fletcher, 12/03/2025
Excellence & competence! I have a 12 yr old car I love, took it to CarDoc for tires, oil & filter, also asked for a thorough inspection. As I’ve worked on cars my whole life I pretty much knew what to expect. CarDoc came back with the exact answers I expected. They don’t oversell, very fair pricing, they have a staff of gifted mechanics and the ladies in the office, you’re always talking to a knowledgeable representative. Class act! Customer for life! Thanks CarDoc!~ Betty Lou Fracassi, 12/01/2025
