- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
I called about issues for my car and they gave me excellent information for my situation that will help me greatly. Thank you for your honesty and help!~ Nicole Dillon, 11/20/2025
After sitting all summer our car’s battery was dead. One call was all I needed to do and Desriee made all the arrangements for AAA towing, new battery under warranty replaced, overnight check to confirm all was well and cost was reasonable. Both she and Stacey kept me updated and reviewed all that was done. Excellent service for both the customer and the car!~ Barbara Boonstra, 11/20/2025
