- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Venice, FL
Deserie helped me replace my golf cart wind shield wiper blade. She asked a man in the shop; he measured the length needed and replaced it right on the spot! Very friendly and helpful. It was very much appreciated!~ Marsha Gerken, 02/04/2026
Upon entering, I blurted out comment about how clean and organized this business was since I have given business to several others that now I would say deserved lower rating Learned that his business is women operated and it was incomparable in disclosure, communication, and cordiality. Accommodating of reasonable client timelines and shuttle. They are busy for a reason! Several years ago they repaired a tire and I went to warehouse club to endure hours of uncomfortable waiting and horrible online scheduling but my time is valuable and this business PICKS up a phone! If you desire experienced technicians and a valued customer experience, this is your forever automotive vehicle and tire doctor! My Lincoln SUV is a smooth ride now with my warranted new tires and oil change!!!!!~ Angela Thurston Poindexter, 02/04/2026
