- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
This is the place to go for your car repairs. The staff is courteous, kind, a knowledgeable and honest . They will go over everything they find wrong, step by step, and what they need to do to fix it. Their goal is to get your car repairs done in a timely manner and fix it right the first time so that you have a safe vehicle. Car Doc on the Island is the only place I will ever go for car repairs!
This women-run office is phenomenal. I have never had services explained so completely to me. Highly recommend.